Community Reports
Voice and Vision Community Reports are summaries of the data collected from each survey. The Reports show the trends and recommendations from the Voice of the people who were interviewed for that survey.
Recommendations are made to offer a Vision of what is needed when communities, funders, advocates, individuals, family members, and other stakeholders meet to address issues faced by persons with mental health challenges and substance use disorders.
2020/21 Bucks County Peer Services Project
The Bucks County Consumer/Family Satisfaction Team (C/FST) met with the Bucks County Department of Behavioral Health & Developmental Programs, Magellan Behavioral Health, and the Bucks County Drug & Alcohol Commission, Inc. regarding perceived underutilization of Certified Peer and Certified Recovery Support services in Bucks County and identified potential barriers to increased referrals: 1) Stigma at the provider level 2) Lack of provider awareness of CPS/CRS services 3) Issues with navigating referral processes Purpose: to inform strategic planning to foster a shared vision of certified peer/certified recovery support in Bucks County and increase awareness of this valued, evidence-based service.
2020/21 Bucks County Children’s Care Coordination SDoH
The purpose of the Children’s Care Coordination/ Social Determinants of Health project is to identify strategies: 1) to educate Mental Healthcare providers, families, and Primary Care providers on the benefits of care coordination, and 2) to best address Social Determinants of Health impacting youth and families.
2020/21 Bucks County Transition Age Youth (TAY) Recovery
The purpose of this project is to explore experiences regarding the key issues (Access, Service Delivery/ Treatment, Recovery, Outcomes and Satisfaction) from a broad spectrum of 18 to 25 year old TAY members receiving publicly funded behavioral health services and to track the progress toward change over time as a result of Bucks County Behavioral Health initiatives.
2020/21 Bucks County Resiliency Report
The purpose of this project was to explore the experiences of HealthChoices members ages 17 and under in regards to the key issues of resiliency, access, service delivery/treatment, outcomes, and overall satisfaction and to track progress toward change over time as a result of Behavioral Health initiatives.
2020/21 Bucks County Adult Recovery Report
The purpose of this project was to explore the experiences of adult HealthChoices members in regards to the key issues of recovery, access, service delivery, treatment, outcomes, and overall satisfaction and to track progress toward change over time as a result of Behavioral Health initiatives.
2020/21 Bucks County MHIP Follow Up After Hospitalization Survey
The purpose of this project was to gather information from Bucks County members about their ability to have attended a follow up aftercare appointment within seven days after a mental health hospital discharge.
2019/20 SDoH Report
The purpose of this project was to gain an understanding of how Social Determinants of Health (SDoH) domains are addressed in targeted case management from both the recipient and case management staff perspectives. This study focused on key SDoH: housing, food security, transportation, health care and social/community connections.
2019/20 Adult Recovery Report
The purpose of this project was to explore the experiences of adult HealthChoices members in regards to the key issues of recovery, access, service delivery, treatment, outcomes, and overall satisfaction and to track progress toward change over time as a result of Behavioral Health initiatives.
2019/20 Child & Adolescent Service Gap Analysis Survey Project
The purpose of this project is to inform a Magellan Behavioral Health project which is analyzing potential gaps in the current children’s service array and to better understand, from the parent/guardian perspective, why some children and adolescents repeatedly transition between Family Based Services (FBS) and Behavioral Health Rehabilitation Services (BHRS) levels of care.
2019/20 TAY Recovery Survey Project
The purpose of the TAY Recovery project is to explore experiences regarding the key issues (Access, Service Delivery/Treatment, Recovery, Outcomes and Satisfaction) from a broad spectrum of 18 to 25 year old TAY members receiving publicly funded behavioral health services and to track the progress toward change over time as a result of Bucks County Behavioral Health initiatives.
2019/20 Resiliency Survey Project
The purpose of the Resiliency project is to explore experiences regarding the key issues (Access, Service Delivery/Treatment, Resiliency, Outcomes and Satisfaction) from a broad spectrum of parents/guardians of members under age 18 receiving publicly funded behavioral health services and to track the progress toward change over time as a result of Bucks County Behavioral Health initiatives.
2018-19 TAY Recovery Community Report
The purpose of this project is to explore experiences with behavioral health services regarding the key issues of Access, Service Delivery, Treatment, Recovery/Resiliency, Outcomes, and Satisfaction, from a broad spectrum of TAY (18-25 years old) members receiving publicly-funded behavioral health services and to track the progress toward change over time as a result of Bucks County Behavioral Health initiatives.
2018-19 CHIPP/LTSR Survey Final Community Report
The purpose of this project was to gather feedback from Community Hospital Integration Project Program (CHIPP) identified individuals as well as other Long-term Structured Residence (LTSR) residents to ensure that skill-building and other important factors for mental health recovery are being carried out and to inform a future residential survey which will look at the mental health residential system in Bucks County as a whole.
2018-2019 ACT Survey
The purpose of this project was to explore the experiences of ACT participants regarding (1) their contact with the ACT team, (2) any safety concerns, (3) concerns with physical and mental health, (4) medication issues, and (5) overall outcomes and satisfaction. This study was requested by Bucks County Departments of Mental Health/Developmental Programs and Behavioral Health to assist ACT providers with State licensing requirements.
2018-2019 Children’s Site-Based Crisis
The purpose of this project was to gather feedback regarding the experience of parents/guardians whose child received services at one of three Crisis Centers in Bucks County to measure the effectiveness of those services in several specific areas. To assist in analysis of the data, survey questions measuring these specific areas are categorized into the following general themes: (1) providing timely services to resolve the crisis situation, (2) engaging youth and their families in basic crisis planning, and (3) connecting the child/youth and their family to supportive resources in the community to improve their ability to manage future crisis situations.
2019 Adult Recovery
The purpose of this project was to explore the experiences of HealthChoices members in regards to the key issues of recovery, outcomes, access, service delivery, and overall satisfaction (ROADS) and to track progress toward change over time as a result of Behavioral Health initiatives.
2018-2019 Drug & Alcohol Family Engagement Report
Focusing on the growing addiction epidemic in Bucks County, Voice and Vision was commissioned to conduct surveys starting with youth and young adults in 2015, then family members, agency staff, and other interested stakeholders. Youth respondents said they need their family (or other sober support) to be a part of their treatment and recovery. This report summarizes the results, common themes, and recommendations about what families need to support their family member’s recovery and how the behavioral health system can help families to meet these needs.
2014-2018 Data Trends Family Involvement Mental Health and Drug & Alcohol
This summary report provides five years of data from individuals and families in Bucks County through various surveys. This data can be used as a catalyst for conversations about family involvement in treatment and recovery.
2017-18 Adult Recovery
The purpose of this project was to explore the experiences of HealthChoices members in regards to the key issues of recovery, outcomes, access, service delivery, and overall satisfaction (ROADS) and to track progress toward change over time as a result of Behavioral Health initiatives.
ROSC Random Sample 2017
Voice & Vision, Inc. interviewed 72 individuals who used outpatient mental health services in the previous 12 months. The purpose of this survey was to gather data from Community Care Behavioral Health Organization members about the extent to which their outpatient mental health services (Psych Rehab, Peer Support, Therapy, Case Management, and Medication Management) have embodied ROSC (Recovery Oriented System of Care) principles.
Decade to Doorways (D2D)
This Community Report is a summary of the results gathered from the voice of people who have experienced homelessness in Chester County and those who serve them.
2016 Discharge Management Report
In 2016, Voice & Vision, Inc. interviewed 119 individuals by phone and at five provider sites regarding their last inpatient experience. The purpose was to gather data about why aftercare appointments are/are not kept and what interventions might increase aftercare follow-through to help people continue in recovery.
2016-17 Children’s Resiliency
The purpose of this project was to explore the experiences of parents/guardians in regards to the key issues of resiliency, outcomes, access, service delivery, and overall satisfaction and to track progress toward change over time as a result of Behavioral Health initiatives.
2015 Drug & Alcohol Community Report
Voice & Vision, Inc. interviewed 74 youth and young adults (ages 14-26) to hear their first-hand experience regarding their drug and alcohol use and treatment in order to better understand the types of support they need to achieve and maintain their recovery.
Utilization Project Talking Points
The purpose of this project was to gather data on why some mental health and drug and alcohol services were being used less by people on medical assistance who are Black/African American than people who are White/Caucasian on medical assistance. This data led to Phase 2, which focused on gathering data from ministers and faith-based leaders. Together Phase 1 and Phase 2 data were the inspiration for the Chester County Outreach and Education Initiative.
Interagency Team Meeting
The purpose of this project was to interview parents of children with complex needs and the professionals who serve them to gather feedback regarding their experience with Interagency Team Meetings (ITMs).
