The Co-founder (1997) and Chief Executive Officer of Voice and Vision, Inc. Valerie has a 43-year history of serving people who have mental illnesses, addictions and/or disabilities. As a social entrepreneur, Valerie has had the opportunity to develop and implement unique and creative services and programs that address the needs of youth, adults and families. Her love of people and desire to see justice and freedom implemented has taken her to various places in the USA and overseas. Both her Bachelor of Ministry and Master of Human Service Degrees helped to prepare her for the triumphs and trials of operating a non-profit organization. Valerie enjoys gardening and especially loves to spend time with her family including playing with her 14 grandchildren.
Associate Director/IM4Q Coordinator. Karen has worked at Voice and Vision for over 17 years. She’s worked in all departments as well as developed and implemented the Family and Youth Connection initiatives, which were both focused on peer support and education. She created the Family Advisory Committee to engage the voice of families and young adults so that the child serving systems would better understand their needs and wants. Her latest adventure is the development of a comprehensive Resource Guide for families, which was published in June 2016. Karen was educated in England where her focus was Business. She lived overseas and travelled extensively. Currently, she lives with her husband and has three children. Her desire is to see that all people are accepted as people first and that their voice be the driving force in the development of their futures and the supports necessary to live a fulfilling life. She wants to see communities embrace this need and be part of the solution in creating support and acceptance.
Director of Data, Research and Design. Susan led the Consumer and Family Satisfaction Team (CFST) in Bucks County since 2002, while using the Appreciative Inquiry philosophy of Quality Management. Currently, as Director of Data Research and Design, she provides support and mentoring to the Coordinators of Bucks, Chester, and Delaware County C/MFSTs. She is also responsible for analysis and trending of data gathered across all three Counties. Sue is the mother of five children and has lived in many areas of the country and overseas. As a licensed Social Worker, Sue brings both professional and personal experience with the behavioral health system to Voice and Vision. Her vision is to see that services and supports are truly “strengths-based” and “consumer and family driven”.
Michael Harper, Esquire
Director of Advocacy. Michael supports family and systems advocacy initiatives that are dedicated to improving systems of care so families are empowered to overcome challenges and build better lives. He oversees the Family Advocacy Clinic, a program where college and graduate student interns are trained to provide advocacy support to individuals and families. He also supports regional initiatives to ensure that the “Family Voice” is heard by policy makers and family serving systems. Michael has been practicing law since 1990, primarily around issues related to recovery and special needs. He feels privileged to have worked with many families and professionals over the years to address difficult cross-system issues related to behavioral health, education and criminal justice. Michael is the father of five beautiful children and enjoys spending time with family, reading, the outdoors, traveling and prayer/meditation.
Delaware County Member/Family Satisfaction Team (M/FST) Coordinator. Akua began working at Voice and Vision in March 2018 implementing the new MFST Program and supervising a team of Field Staff Specialists. For over fifteen years Akua Ajarko has made a personal commitment to improving the lives of marginalized individuals. Akua possesses a thorough understanding of diverse client populations, including those facing socioeconomic hardship, individuals with a history of incarceration, LGBTQ-identified persons, HIV positive individuals, substance users, and other high-risk groups.
Akua has held diverse positions within the nonprofit sector as an Employment Specialist, Housing Coordinator, Community Integration Coordinator, HIV/Prison Linkages Coordinator, Team Leader and Training Director. Akua has worked directly with participants to get housing, health care, advocacy support, educational programs and linking HIV positive incarcerated individuals with the necessary outside services and supportive services upon release. Akua is a self-proclaimed “grower of things” has two children, enjoys creating meals and travel.
Paige M. Neuman
Bucks County Consumer/Family Satisfaction Team (C/FST) Coordinator. Paige comes to her new position from her former position as Pantry Coordinator and Operations Director (2011 – 2018) of the Pennridge FISH Organization in Perkasie, PA, where she served low-income families in Pennridge who receive food, clothing, financial assistance, and resources. While her greatest joy in her former role at FISH was personal one-on-one advocacy and resourcing for vulnerable FISH clients who presented with a wide range of physical, behavioral, housing and financial needs, her new role as CFST Coordinator will involve advocating for improvements in the Behavioral Health systems utilized by many of those same individuals and families. Paige is currently working toward finishing her Bachelor’s degree in Social Work. She holds an Excellence in Non-Profit Management certificate from La Salle’s Non-Profit Center. Paige was the former secretary for the Hunger and Nutrition Coalition of Bucks County and Co-Chair of HUBBUB (Helping Upper Bucks Be Universally Better), a social service networking group in Upper Bucks County meeting monthly at Penn Foundation. On a personal note, Paige spent 21 years home-educating her five children. She enjoys playing with her grandson and kayaking, traveling, photography, writing, reading and Bible study. Her primary passion is to continue to work toward giving all vulnerable populations, especially those facing behavioral health challenges, a chance at having their voices heard and validated in order to affect real change in the services they receive throughout Bucks County.
Chester County Consumer/Family Satisfaction Team (C/FST) Coordinator. Marcia has a strong background in mental health/behavioral health services and has served the mental health community for over 6 years as a TSS, Family-Based Therapist, Mobile Therapist and Outpatient Therapist. Marcia also holds a Master’s degree in Clinical Mental Health Counseling Psychology with School Counseling Certification. She is a strong believer in helping individuals find their voice in the community and help build stronger relationships. Marcia is the proud mother of two adult children. Her daughter is studying social work and criminal justice in college. Marcia’s son struggles with a severe mental illness, which prompted her to pursue her education and career in the mental health field. Her compassion for her children gives her the desire to advocate for those who may not be able to advocate for themselves in the Chester County and surrounding areas. Additionally, Marcia enjoys serving the Lord and is the Superintendent of the Sunday School Ministry at her Church in Philadelphia Pa. She serves on several other ministries as well.
College Plus Coordinator. As Coordinator, Kate is tasked with managing all aspects of the College Plus Program in addition to offering support, guidance, and hope to the College Plus students. Kate thrives on helping others overcome any obstacle in order to achieve their dreams. Kate brings with her 6 years’ experience in education and holds a master’s degree in the Science of Instruction. She also spent a year working with at-risk students who had been displaced from their home school. There, she mentored, encouraged, and supported the students to help them succeed in completing their academic goals. Kate loves spending time with her children, hiking, and exploring or watching them play in their various sporting events.
Program Director of Compeer of Suburban Philadelphia. Prior to serving as the Program Director for the last nine years, Olga served on the program’s Advisory Board. She has been in a Compeer match herself for seven years. Olga joined Voice and Vision in August of 2014 when Voice and Vision began providing oversight for Compeer of Suburban Philadelphia. As the Program Director, Olga interviews and trains all volunteers and matches each of them with an individual referred to the Compeer Program in one-on-one, co-equal friendships; she speaks to groups throughout Delaware County to recruit additional volunteers who can share their friendship; and she also plans several outings and events throughout the year for all of the Compeer Friends. Olga believes strongly in the program and has a passion for people recovering from mental illness. Olga holds a Bachelor of Science degree in Business Management and Marketing from Pennsylvania State University. She enjoys cooking and spending time with her two children.
Program Director, CompeerCORPS. Jonathan, who served on the Voice and Vision, Inc. board from 2018 to 2019, is now working as an independent contractor through Bittner Consulting providing his experience as a veteran to connect to other veterans. Jonathan is currently working on his Masters of Science in Clinical and Counseling Psychology, with a Trauma Concentration, from Chestnut Hill College and is looking forward to working with those who struggle with Mental Health. Jonathan was Medically Retired from the United States Army in 2013 after serving close to nine years and has been actively involved with helping veterans since then. Since getting out of the Army, Jonathan has also been actively involved in the PA Veteran of Foreign Wars organization where he has served in several leadership positions in both local and state levels. Previously he was an Executive Director for a Veterans non-profit before leaving to work with an organization that focuses more on Crisis Intervention for Veterans. Jonathan volunteers for Operation Ward 57 as the back up to their Crisis Hotline and has the opportunity to talk to Veterans and their families during some dark moments in their lives. Jonathan currently resides with his wife Lauren in Harleysville.
Regional InReach (RIR) Team Leader. Susan initially joined Voice and Vision on the Consumer Satisfaction Team in 2007. While working at Voice and Vision, she is proud to say she now drives on her own and has obtained her Certified Peer Specialist (CPS) Certification training. As a Regional InReach (RIR) Team Peer Mentor since 2010, she has been co-leading peer support groups and education at Norristown State Hospital (NSH). Given Susan previously had been a patient at NSH for 11 years, she provides a unique perspective while sharing her story of hope. Susan also uses her CPS training in other jobs she has had while working at Voice and Vision, such as at a Residential Program. She currently supports an individual with disabilities. Susan has been living in a supported living program with eight other individuals for 20 years, and her future goal is to move out on her own. She enjoys life, helping people, spending time with her family and friends, playing games and playing the piano. She also is quite an artist. Susan says Voice and Vision has changed her life, and she believes in the work we do.
Office Manager and Human Resource Coordinator. Sheri joined Voice and Vision, Inc. in January 2012. She oversees the various day-to-day office operations and is involved in all aspects of Human Resources for all four offices, including hiring, payroll administration, employee policy training, and maintaining employee and business files. She also provides computer training/end-user assistance and is the IT liaison. She brings strong, valued gifts of administration and organization. Sheri has a Master’s degree in Biopsychology and comes from a background working in clinical research. Sheri is married and a mother of two children and enjoys cooking, reading, and participating in bible study.